The Dell and HP laptop and tablet PCs that have an Nvidia graphics chip that overheats and burns them out...
April 20, 2009. - Many models of laptop/notebook and tablet computers sold mainly by Dell and HP have a faulty Nvidia graphics chip that overheats and burns them out. The policy of both companies appears to be not to contact the owners or recall all of the defective machines, but only to repair them when the customer makes a complaint.
Note that it can take many months before complete failure occurs. In fact, failure usually occurs after the 12-month-statutory warranty has expired. Moreover, if your laptop PC fails because of the overheating graphics chip, you may see intermittent symptoms during early stages of failure that include: multiple images, random characters on the screen, lines on the screen and no video.
The following pages provide information on the affected computers. You should check to find out if you own one of the affected models, because the only remedy that both companies have supplied so far is a BIOS update that increases the speed of the computer's cooling system in order to provide additional cooling to the overheating chip.
NVIDIA GPU Update for Dell Laptop Owners -
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